Spa Mandalay

The Spa at Mandalay Bay is great. It's not the fanciest or most updated (they still give out locker room keys, which hardly any place does). However, for the price it cannot be beat on the strip. Most services are under 200 dollars and the place is large. They recently put in a 3-nozzle steamer in the steam room. It was a little temperamental with the sensor, but when the steam room got going, it was glorious. Extreme heat with moisture-laden humidity that will detoxify even the most extreme degenerate Vegas evenings from the night before. The Spa is large, and I mean spacious. It's a tad outdated but the island waterfall hot tub still holds a little class. My only complaint is that the jets were not strong enough, but that's a common complaint in the Spa hot tub world. The staff was courteous and attentive throughout the entire time. If you have the pass for the day, the Spa is located right next to the pool entrance in case you want to get that sunshine on for a bit in-between the experience. This is the most resort style casino that MGM has. If you are looking for that relaxing day in Vegas, I would recommend checking it out.

I recently visited the Mandalay Bay spa in Las Vegas for a massage appointment that my fiancé had kindly booked for me. Unfortunately, my experience was somewhat disappointing. Upon arrival, despite my fiancé placing her card on file to be charged for the massage, the spa requested that I provide my card and ID for the payment. This unexpected request was inconvenient and took some time to resolve, which was frustrating. Upon arrival, I was taken to a couples massage room that was uncomfortably cold. It wasn't until 30 minutes into the massage that I had to request the masseuse to heat up the bed. It surprised me that this had not been addressed prior to the start of the massage, and it definitely affected my overall comfort and enjoyment of the experience. What struck me as odd was that no one followed up to inquire about my experience, which left me feeling overlooked and undervalued as a customer. However, I must note that the spa itself was beautiful, and the sauna, pool, and Jacuzzi were all very impressive. Unfortunately, the massage itself was only average, and considering the price of $240, I have to say that I've had better massages for less elsewhere. In my opinion, the experience did not live up to the cost, and I left feeling that it was not worth the investment.

This was a solid 3.5-4 experience. They are missing some key details that would make it better. My classic pedi was nice, the chairs do not massage, they heat & vibrate. Didn’t love that but it was all around a good pedi. The downside of pedi was in that room they play the casino music which is horrific, or the salon music either way it’s old top 40 hits that just aren’t relaxing. Same with in the vanity area there’s just so many better choices like jazz or spa music, even just soft r&b or something would be better than that casino honky tonk. Also the break room must be in the pedi room bc I could hear people talking the whole time. The spa itself is nice it just needs some love and updates like better snacks, mint in the water, higher quality tea choices, things like that. The pool room is so pretty but it wreaks of chlorine so bad I had a skin reaction to it. Could not hang out in there long. The steam room needs a eucalyptus essential oil added. My favorite room was the quiet room. Loved the blankets and how peaceful it was in there.. turn the music up just slightly and it would’ve been 10/10. Might come back.

Alemair, from the Salon at Mandalay Bay showed my new wife and myself n othing but kindness. He gave a whole new meaning to customer appreciation . If I could give them 20 Stars I would, but apparently I can only give five stars and five stars he is given what a wonderful experience my new wife and I had at the couples massage. The customer service kindness that we was above and beyond anything I would ever expect